Terms of Service

These Terms of Service govern your use of PranaRoot, a booking and studio management platform operated by PranaRoot (“we”, “us”). By creating an account or booking a class, you agree to these terms.

1. What PranaRoot is

PranaRoot is a software platform that helps yoga, Pilates, and wellness teachers manage their classes, students, and bookings. We are a technology provider — we are not a yoga studio, instructor, or healthcare provider. The quality and safety of classes are entirely the responsibility of the individual teacher.

2. Teacher responsibilities

As a teacher using PranaRoot, you agree to:

• Provide accurate and up-to-date class information (times, locations, prices)
• Handle student health/injury notes with appropriate care and confidentiality
• Honour your own cancellation and refund policies which you communicate to students
• Comply with all applicable laws in your jurisdiction (tax, consumer protection, health and safety)
• Not use PranaRoot for any unlawful, deceptive, or harmful purpose
• Keep your account credentials secure

3. Student responsibilities

As a student booking a class, you agree to:

• Provide accurate contact details when booking
• Disclose any relevant health conditions to your teacher before class
• Understand that participation in physical classes carries inherent risk
• Respect the cancellation policy set by your teacher

4. Payments

• Payments are processed securely by Razorpay (India) or Stripe (international). PranaRoot does not store your card details.
• Subscription fees for teacher accounts are billed monthly and are non-refundable except as required by applicable law.
• Refunds for class bookings are at the discretion of the individual teacher. PranaRoot is not responsible for refund disputes between teachers and students.
• We reserve the right to change our pricing with 30 days' notice.

5. Trial limitations

The 14-day trial is provided as-is with no uptime guarantee. We may modify or discontinue trial terms at any time. We work hard to keep paid plans reliable, but no specific uptime level is guaranteed at this stage.

6. Account termination

You may delete your account at any time from Settings → Danger zone (deletion is immediate and includes your students' data), or by emailing support@pranaroot.io. We may suspend or terminate accounts that violate these terms, engage in fraudulent activity, or create legal risk for PranaRoot, with or without notice depending on the severity.

7. Intellectual property

PranaRoot's software, design, and branding are our property. Your content (class descriptions, student data) remains yours. You grant us a limited licence to store and display your content solely to provide the service.

8. Disclaimer and limitation of liability

PranaRoot is provided “as is” without warranties of any kind. We are not liable for:

• Physical injury sustained during classes booked through PranaRoot
• Losses caused by teacher cancellations or inaccurate class information
• Data loss due to events beyond our reasonable control
• Indirect, incidental, or consequential damages

Our total liability to you shall not exceed the amount you paid to us in the 3 months preceding the event giving rise to the claim.

9. Governing law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

10. Changes to these terms

We may update these terms from time to time. We will notify you by email at least 14 days before material changes take effect. Continued use of PranaRoot after that date constitutes acceptance of the new terms.

11. Contact

For questions about these terms, email us at legal@pranaroot.io.